Terms & Conditions

Terms and Conditions – Kukreja Group Hotels

Child & Extra Bed Policy

  • An extra bed will be provided to accommodate any child included in the booking for a charge as per hotel policy and is Subject to availability.
  • An extra bed will be provided to accommodate any additional adult guest included in the booking for a charge mentioned in Hotel Tariff.

Hotel Safety and Hygiene

  • Quarantine protocols are being followed as per local government authorities in the time of Covid and we expect all guests to adhere to it.
  • Shared resources in common areas are properly sanitized.
  • Property staff is trained on hygiene guidelines.
  • Hand sanitizer is provided in guest accommodation and common areas.
  • Thermal screening is done at entry and exit points.
  • All rooms at kanpur hotels are disinfected using bleach or other disinfectants.
  • Linens, towels, and laundry are washed as per local guidelines.
  • Rooms are properly sanitized between stays.
  • Hand sanitizers are not available in the rooms.

 

Guest Profile

  • Local IDs are not accepted.
  • Bachelors allowed.
  • Guests below 18 years of age are not allowed at the property without Adults.
  • Unaccompanied Children are not allowed at the property.
  • Passport, Aadhar and Driving License are accepted as ID proof(s)
  • Office ID and PAN Card are not accepted as ID proof(s)

Payment Related

  • Credit/debit cards are accepted
  • Master Card and Visa cards are accepted
  • PhonePe/Gpay/Paytm are accepted

Food Arrangement

  • Non-Veg and Veg food is available at our restaurants and room services is scheduled between stipulated time period only as per hotel policy.
  • Outside food is not allowed in any property premises
  • COVID-19 guidelines for Food Hygiene are followed as per government guidelines.
  • Social distancing is followed in restaurant and Bar at kanpur.
  • Serve ware and supplies are sanitized before they are brought to the kitchen

Property Accessibility

  • The property is Elderly and Disabled-friendly
  • Bed height is accessible
  • The entire unit is wheelchair accessible
  • The property has a wide entryway

Other Rules

Call Now